FAQs for Patients

You have received an account because we performed diagnostic pathology tests on a sample submitted by your doctor or healthcare provider as part of your medical care.

Payments can be made via EFT, debit/credit card, or direct deposit. Detailed payment instructions are provided on your account statement. Contact us for assistance if needed.

Our charges depend on the specific tests conducted. The fees reflect the expertise and technology involved in analyzing your specimen. For detailed billing inquiries, please contact our accounts team.

Yes, SnapScan is an accepted payment method. Please use the SnapScan code provided on your account statement or contact us for assistance.

Test results are sent directly to your referring doctor to ensure proper interpretation and guidance. Please contact your doctor for access to your results.

We provide pathology services as referred by your doctor. Sometimes, accounts are processed after the tests have been completed, which may result in delayed billing.

If your account has been handed over, contact the collection agency listed on the correspondence or reach out to us directly to settle the matter promptly.

Research

Advancing pathology through innovative methods and continuous learning to improve patient outcomes.

Discovery

Uncovering critical insights from tissue and cell samples to guide accurate diagnoses.

Analysis

Providing in-depth evaluations with precision and expertise to support clinical decision-making.

Testing

Utilizing advanced techniques to deliver reliable and timely diagnostic results.

Expert Pathologists

With over 20 years of expertise, our technologists ensure meticulous handling and analysis of every specimen.